Name: PINK POP
Brand: Flower Delivery Chinatown
Price: 72.00 GBP
Availability: InStock

Flower Delivery Chinatown Terms & Conditions

Introduction

These Terms and Conditions ("Terms") govern all purchases and use of the Flower Delivery Chinatown website and related online services. By placing an order through our platform, you accept these Terms. Please read them carefully before using our online flower delivery services. These Terms apply to customers located in Chinatown and the surrounding areas within our service zone. References to "we," "us," and "our" refer to Flower Delivery Chinatown.

Eligibility and Service Area

Our online flower delivery services are intended for customers located in Chinatown and adjacent areas where delivery is advertised and available. By placing an order, you confirm that you are at least 18 years old, fully authorised to use the payment method, and capable of entering into a legally binding contract under UK law.

Ordering Process

To place an order for flower delivery in Chinatown, follow the steps outlined on our website:

Browse our range of flowers and bouquets.
Select your chosen item(s) and add to your online shopping cart.
Proceed to checkout, entering accurate recipient and delivery information.
Choose your preferred delivery date and timeslot, subject to availability.
Review your order for accuracy before confirming.
Make payment through one of our accepted payment methods.
Upon successful payment, you will receive an electronic order confirmation at the details you provided during checkout.

Please note that all orders are subject to product availability and acceptance. We reserve the right to refuse, decline, or cancel any order at our discretion, particularly in circumstances involving payment issues, stock unavailability, or when delivery cannot be fulfilled to the requested location.

Product Descriptions and Substitutions

We strive to ensure that all flower varieties, arrangements, descriptions, and images displayed online accurately represent what will be delivered. However, fresh flowers are seasonal and subject to availability. In the event that a specific flower or product is unavailable for your chosen order, we reserve the right to substitute items with flowers of equal or greater value and similar style, colour, and quality. We will aim to notify you of material substitutions.

Prices and Payments

All prices for our flower delivery services in Chinatown are listed in Pounds Sterling (GBP) and are inclusive of applicable UK VAT, unless otherwise stated. Prices displayed on the website are current at the time of display but may change at our discretion without prior notice. The price you will be charged is the price shown at checkout at the time your order is placed.

Accepted payment methods are stated at checkout and may include debit or credit card, and other secure online payment options. By submitting your payment information, you confirm that you have the authority to use the associated payment method. We will only confirm and process your order once payment has been successfully received in full.

Delivery Terms

We offer flower delivery throughout Chinatown and selected surrounding areas as specified on our website. Deliveries are typically made within standard business hours on the selected delivery date, subject to traffic, weather, and events outside our reasonable control. Whilst we strive to deliver orders punctually, precise delivery times cannot be guaranteed.

It is your responsibility to ensure accurate delivery details are provided, including recipient name, address, and contact information. We are not liable for failed deliveries due to incorrect or incomplete delivery details. In the event the recipient is unavailable at the time of delivery, we will attempt to leave the order with a neighbour or in a safe, designated place. We will endeavour to contact the recipient using the details provided, but ultimately cannot accept liability for flowers left due to the absence of the recipient.

Order Amendments and Cancellations

If you wish to amend or cancel an order for flower delivery in Chinatown, please contact us as soon as possible using the contact information displayed on our website. Amendments and cancellations must be requested with reasonable notice, and at least 24 hours before your scheduled delivery date, to maximise the chance of successful change or refund. For same-day and next-day deliveries, our ability to accept amendments or cancellations is extremely limited and is processed at our sole discretion.

Orders that have already entered the preparation or delivery process cannot be amended or cancelled, and may be subject to charges. If an ordered product is unavailable and a suitable substitution cannot be agreed, you will receive a full refund for that element of your order.

Returns and Refunds

As flowers are perishable products, returns are not typically accepted unless the product is faulty or incorrectly delivered. If you believe the flowers received do not match your order or have arrived in unsatisfactory condition, please notify us promptly upon receipt, ideally within 24 hours. We may request photographic evidence to assess the issue.

If a product is shown to be defective, you may be entitled to a replacement or refund as appropriate in accordance with your statutory rights. All refunds will be processed using the original method of payment.

Customer Responsibilities

You are responsible for ensuring all information provided to us is accurate and up to date. This includes recipient details, delivery addresses, personalised messages, and payment information. You also agree not to use our online flower delivery service for any unlawful or fraudulent purpose. We reserve the right to refuse orders where we reasonably believe an order is being made for improper purposes.

Promotions and Discount Codes

From time to time, we may offer promotional codes or special offers for flower delivery in Chinatown. These offers are subject to specific terms, eligibility criteria and expiration dates, and cannot be exchanged for cash or combined with other promotions unless expressly permitted.

Limitation of Liability

Our total liability to you in connection with any order shall be limited to the total price paid for that order. We do not accept liability for any indirect, special, or consequential loss, including without limitation loss of enjoyment, loss of goodwill, or emotional distress. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraudulent misrepresentation, or any other liability which cannot be limited or excluded by law.

We make every effort to maintain continuity of our website and delivery services, but cannot guarantee uninterrupted or error-free operation. Access or errors related to third-party technology providers, the internet, acts of God, or circumstances beyond our reasonable control are not our responsibility.

Intellectual Property and Website Use

All content, images, text, and materials on the Flower Delivery Chinatown website are protected by copyright, trademarks, or other proprietary rights. You may view, print and use the information solely for ordering or personal use relating to our services. Any other use, including reproduction, modification, or distribution, is strictly prohibited without our explicit permission.

Personal Data and Privacy

We collect and process personal information to fulfil your order and for legitimate business purposes, in accordance with relevant UK data protection laws. Please refer to our Privacy Policy for more details about how your data is handled and your rights in relation to your personal data.

Changes to These Terms

We reserve the right to amend or update these Terms & Conditions at any time at our discretion. Changes will take effect immediately once published on the website. It is your responsibility to review the Terms regularly and remain informed of any updates. Placing further orders or continued use of our services after such changes constitutes acceptance of the amended Terms.

Severability

If any provision of these Terms is found by any court or competent authority to be invalid, unlawful, or unenforceable, that provision will be deemed deleted and the remaining provisions will remain in full force and effect.

Governing Law and Jurisdiction

These Terms and Conditions and any disputes or claims relating to them are governed and interpreted in accordance with the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any dispute or claim arising from or related to these Terms or the use of our online flower delivery services in Chinatown.

Contact and Further Information

If you have questions or concerns about these Terms & Conditions, please refer to the contact options provided on our website. We are here to help ensure your experience with our Chinatown flower delivery is positive and meets your expectations.

Note: These Terms & Conditions are applicable to all customers ordering online flower delivery to Chinatown and surrounding areas as listed in our delivery section. If you are unsure whether your location is covered, please consult our delivery information or get in touch before placing an order.